After a decade of improving employee lives through financial wellness, Edukate is entering a new phase which will lead to a greater impact in the industry. However, this requires significant changes. Edukate is terminating all agreements for accounts as per the Master Service Agreement (MSA) and/or Subscription Terms and Conditions and/or Terms of Service effective immediately.
As a result, Edukate will not renew any contracts or take on new business. This decision was not easy, and Edukate understands its impact on clients. The customer support team will be available until Friday, September 29th, 2023, to assist during this transition.
FAQs
Access to all Edukate accounts will cease immediately.
User credentials provided to Edukate, Inc. will be permanently deleted.
Edukate can no longer manage accounts or provide services after this termination.
Edukate will process prorated refunds for active current customers. Refunds will be processed within 30 business days. For refund inquiries, contact hello@edukate.com.
Team members will answer questions via email. For inquiries, contact hello@edukate.com.
While Edukate is excited about the next phase of financial wellness, there are some tasks to address in the coming weeks. For updates, email hello@edukate.com.
Edukate expresses deep gratitude for the trust and partnership of its clients. The impact made by the valued customer base is significant. Even as this chapter ends, the work done together will always be a source of pride for the Edukate team. Thank you for the trust and the opportunity to serve.